• Open Outlook Express.
  
  
  
  
• Click the Tools menu, then select the Accounts menu.
  
  
  
  
• On the Internet Accounts window select the Mail tab at the top and then click on the Account name for your Swiftel account. In this example the account is called mail.brookings.net.
  
  
• Check that your Swiftel account is set to the default account in the Type column. If your account is not the default account then select it and click the Set as Default button.
  
  
  
  
• Click the Properties button.
  
  
  
  
• On the General tab type in your name as you want to appear in your emails in the Name field. For example John Doe, or Swiftel Communications Tech Support. The Organization field is optional and most frequently used for company names. In this example, because we are setting up a personal email account and so leave this field blank.
  
  
• Check your email address is correctly entered in the Email Address field. If you don't know what your email address is, it is your username with @swiftel.net on the end. For example if your username is Johndoe then your email address will be Johndoe@swiftel.net
  
• Fill in the email address you want your email sent back to in the Reply Address field. In most cases this is the same as your email address (unless told otherwise by your network administrator or Swiftel Communications.)
  
  
• Check that there is a tick in the Include this account when receiving mail or synchronizing tick box.
  
  
• Once you are done on this page, click onto the Servers tab.
  
  
  
  
• The Outgoing mail server should read as mail.brookings.net
  
  
• The Incoming mail server should read mail.brookings.net
  
  
• Type in your User name in the Account name field.
  
  
• Type in your password in the Password field.
  
  Please remember case sensitivity with your User name and password. In other words we see USERNAME (all capitals) and username (all smalls) as two different User names belonging to two different people. The same thing applies to your password. So you need to be exact in your typing.
  
  
• The Remember Password option should be selected if you want Outlook Express to download your email without stopping to ask you for your password first. If you leave this field blank then you will be prompted for a password every time Outlook Express tries to download your email.
  
  
• Once you're done then click onto the Connection tab.
  
  
  
  
• Check to see that you have a tick next to the box that reads Always connect to this account using.
  
  
• The line below that should show a Swiftel connection, if it doesn't then check the drop down menu to see if it is listed there and select it so that it is.
  
  If you can't find an Swiftelconnection on the list then you'll need to run the Internet Connection Wizard. Cancel the Properties window and close Outlook Express, then run the Internet Connection Wizard
  
  
• Select the Advanced page tab.
  
  
• In the Server Ports area the Outgoing mail server(SMTP) should be 25 and the Incoming mail (POP3) server should be 110
  
  
• You don't need to tick any of the SSL options.
  
  
• If you are having problems downloading your email from the server then under the Server Timeouts heading drag the slider to the Long side.
  
  
• Under the Sending heading you can choose to break apart large email messages into smaller chunks by selecting Break apart messages larger than xx KB, where xx is message size in kilobytes.
  
  
• In the Delivery area you can choose to leave a copy of your email on our mail server. This is useful if you are downloading your email on someone else's PC and still want to keep your email in your Swiftel mailbox to read later on as well. If you do choose to leave your email on the server then you also can select to remove the email from your Swiftelmailbox after a specified number of days or after you empty your Deleted Items folder in Outlook Express by ticking the relevant option.
  
  
• Click the OK button to close the window.
  
  
• Click Close to close the Internet Accounts page.
  
  
• Click onto the Tools menu and select Options.
  
  
  
  
• Click onto the Connection tab on the Options page.
  
  
  
  
• If you belong to more than one Internet Service Provider(ISP) then you should have a tick next to Ask before switching dial up Connections, so that your mail program can switch to the other ISP's mail system.
  
  
• If you want your phone line free after you check your email then you can put a tick in the box next to Hang up after sending and receiving. If, on the other hand, you want to stay online after checking your email then remove the tick from this option.
  
  
• Once you have finished then click the OK button to close this window.
  
  All done! Outlook Express should be set up for your email. Restart Outlook Express if you made any changes.

We are not responsible for any loss or liability incurred by using this information.