|
Swiftel
Communications DSL
F.A.Q. (Frequently Asked Questions)
What is Swiftel DSL?
Swiftel DSL gives you high-speed Internet access
over your ordinary telephone line. Using SDSL (Synchronous Digital Subscriber
Line) technology, Swiftel DSL delivers Internet access at speeds much
faster than a dial-up modem. With DSL, you can talk on the phone and
surf the Web at the same time. There are no dial-up delays, busy signals,
or disconnects, because you are always connected to the Internet.
What speed is available?
· Swiftel DSL gives you downstream and
upstream speeds up to 512Kbps.
What are the downstream and upstream speeds?
· Downstream speed is the speed at which you can download data
from the Internet. This is the speed at which you view information on
the Internet, download pages or surf the Internet.
· Upstream speed is the speed at which you can upload data to
the Internet. This is the speed at which you send e-mail or send a file.
In most cases, downstream speed is more important in the decision to
purchase DSL than upstream speed. This is because you are likely to
send files or e-mail less often than you view Web pages, receive e-mail,
or download music or other files.
What do I get when I subscribe?
Your subscription provides you with
the following benefits:
· High-speed, unlimited DSL access to the Internet
· Friendly Technical support at no charge
· The necessary hardware and software
· Up to 2 unique e-mail addresses
· 5MB of storage space for your personal Web site.
How does Swiftel DSL work?
Swiftel DSL splits your ordinary telephone line
into 2 lines: one for your regular telephone service, and the other
for high-speed DSL. You can talk on the phone while you are surfing
the Internet at high speeds. If you have an answering machine or a fax
machine connected to your telephone, you can continue to keep them connected.
What is the difference between Dial-Up access and
DSL?
Speed and convenience. Most ordinary dial-up modems
allow you to surf the Web at a maximum speed of 56Kbps (Kilo bits per
second). Swiftel DSL provides speeds ranging from 256Kbps to 512Kbps.
Swiftel DSL also provides you a constant connection to the Internet,
so you don't have to dial-up, experience delays, or lose your connection
as is common with a dial-up connection. Further, with Swiftel DSL you
can surf the Web and talk on the phone at the same time.
Do I need to install another phone line to use DSL?
No. Swiftel DSL is installed on the same line
you currently use for your telephone service. Swiftel DSL splits your
ordinary telephone line into 2 lines, one for your regular telephone
service and the other for high-speed DSL.
Will DSL affect the quality of my current telephone
service?
No. With Swiftel DSL you can make phone calls
while surfing the Web, and your phone reception is just as crisp and
clear as always. Your phone will work even if your computer or the DSL
modem is turned off.
Can I use my laptop with DSL service?
Yes, as long as it is connected to your DSL line
via an available Ethernet port on the laptop. Your laptop will need
to meet the minimum system requirements for Swiftel DSL.
|
